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Mediating Dangerously: The Frontiers of Conflict Resolution
(Hardcover)
By: Kenneth Cloke
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Sometimes it's necessary
to push beyond the usual limits of the mediation process to achieve
deeper and more lasting change. Mediating Dangerously shows how to
reach beyond technical and traditional intervention to the outer
edges and dark places of dispute resolution, where risk taking is
essential and fundamental change is the desired result. It means
opening wounds and looking beneath the surface, challenging
comfortable assumptions, and exploring dangerous issues such as
dishonesty, denial, apathy, domestic violence, grief, war, and
slavery in order to reach a deeper level of transformational change.
Mediating Dangerously shows conflict resolution professionals how to
advance beyond the traditional steps, procedures, and techniques of
mediation to unveil its invisible heart and soul and to reveal the
subtle and sensitive engine that drives the process of personal and
organizational transformation. This book is a major new contribution
to the literature of conflict resolution that will inspire and
educate professionals in the field for years to come. |
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Elements of Mediation
(Paperback)
By: Sharon C. Leviton
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The book begins by
explaining how mediation differs from arbitration, conciliation,
counseling, crisis intervention, and litigation. It then teaches
basic skills such as: how to convey competency and the impression of
one's ability to help; how to monitor personal feelings regarding
the conflict and maintain fairness; and how to open communication
between the parties and create options.
The book places readers in the mediator role, walks them through the
motions of presiding over a mediation and presents them with the
broad range of emotional reactions and situations they will be
expected to handle.
Because it is intended as a practical guide, most theory is omitted
and the emphasis is on providing effective techniques to assist
parties in dispute resolution.
Tips for the mediator are included as well as brief sample dialogues
between "mediator" and "party" to better illustrate the elements
being discussed.
The table of contents has been arranged for use as an outline or
checklist for a mediation; a separate listing of subjects appears on
the inside of the front cover for easy reference. |
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The Promise of
Mediation: The Transformative Approach to Conflict
(Hardcover)
By: Robert A. Baruch Bush, Joseph P. Folger
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The award-winning first
edition of The Promise of Mediation, published ten years ago, is a
landmark classic that changed the field's understanding of the
theory and practice of conflict intervention. That volume first
articulated the "transformative model" of mediation, which greatly
humanized the vision of how the mediation process could help parties
in conflict. In the past decade, the transformative model has proved
itself and gained increasing acceptance. It is now being used in
such diverse arenas as workplace, community, family, organizational,
and public policy conflicts, among others. |
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The Dynamics of Conflict
Resolution: A Practitioner's Guide
(Hardcover)
By: Bernard Mayer
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This empowering guide goes
beyond observable techniques to offer a close look at the creative
internal processes--both cognitive and psychological--that
successful mediators and other conflict resolvers draw upon. |
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Beyond Neutrality:
Confronting the Crisis in Conflict Resolution
(Hardcover)
By: Bernard Mayer
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In this thought-provoking,
passionately written book, Bernard Mayer—an internationally
acclaimed leader in the field—dares practitioners to ask the hard
questions about alternative dispute resolution. What’s wrong with
conflict resolution? Why aren’t more individuals and organizations
using conflict resolution when they have a problem? Why doesn’t the
public know more about it? What are the limits of conflict
resolution? When does conflict resolution work and when does it not?
Offering a committed practitioner’s critique of the profession of
mediation, arbitration, and alternative dispute resolution, Beyond
Neutrality focuses on the current crisis in the field of conflict
resolution and offers a pragmatic response. |
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Difficult Conversations:
How to Discuss what Matters Most
(Paperback)
By: Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher
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Stone and his coauthors,
teachers at Harvard Law School and the Harvard Negotiation Project,
present an informative, practical guide to the art of handling
difficult conversations--e.g., firing an employee, ending a
relationship, or discussing marital conflicts. The information is
based on 15 years of research and thousands of personal interviews.
The authors define a difficult conversation as "anything you find it
hard to talk about." Each chapter recommends step-by-step techniques
that can lead to a more constructive approach for dealing with
distressing interactions, so that a difficult conversation can
become a learning conversation. Examples of right and wrong
conversations from everyday life are used throughout the book, which
is extremely well organized and easy to follow. This will be
appreciated by readers who wish to improve oral communication in all
aspects of their daily lives. Recommended for self-help collections
in public and academic libraries.--Elizabeth Goeters, Georgia
Perimeter Coll., Dunwoody |
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Nonviolent
Communication: A Language of Life
(Paperback)
By: Marshall P. Rosenberg, Lucy Leu, Aran Gandhi
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Do you hunger for skills
to improve the quality of your relationships, to deepen your sense
of personal empowerment or to simply communicate more effectively?
Unfortunately, for centuries our culture has taught us to think and
speak in ways that can actually perpetuate conflict, internal pain
and even violence. Nonviolent Communication partners practical
skills with a powerful consciousness and vocabulary to help you get
what you want peacefully.
In this internationally acclaimed text, Marshall Rosenberg offers
insightful stories, anecdotes, practical exercises and role-plays
that will dramatically change your approach to communication for the
better. Discover how the language you use can strengthen your
relationships, build trust, prevent conflicts and heal pain.
Revolutionary, yet simple, NVC offers you the most effective tools
to reduce violence and create peace in your life—one interaction at
a time.
Over 150,000 copies sold and now available in 20 languages around
the world. More than 250,000 people each year from all walks of life
are learning these life-changing skills. |
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Parenting From Your
Heart: Sharing the Gifts of Compassion, Connection,
and Choice
(Paperback)
By: Inbal Kashtan
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Parenting that Promotes
Peace—Parents everywhere want to connect compassionately with their
children, to show them love and offer guidance even in difficult
moments. In this packed and practical booklet, Inbal Kashtan
describes how the practicing the Nonviolent Communication (NVC)
process can transform parenting to promote peace for generations to
come.
Whether you're parenting a teenager or an infant, the parenting help
and guidance you'll find in this booklet will transform your
challenges and conflicts into opportunities to parent from your
heart. Find NVC-based parenting tips and ten practical exercises to
foster trust and improve cooperation even in the most trying
circumstances. Learn how to make connection your top priority, share
power in your family and inspire open dialogue that promotes mutual
understanding. |
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